For the purposes of the EU General Data Protection Regulation 2016 (the “GDPR”) TokenExchange AOP is the controller of personal information provided by you on samos.io/exchange (“TokenExchange”) and is responsible for our website samos.io/exchange (the “Site”).
You are free to choose whether to provide us with all the types of personal information requested by us, but we may not be able to serve you as effectively or offer you all of our services on the Site when you do choose not to share certain information with us. For example, we collect personal information as many laws require the same for carrying out a crypt-based transaction. In the event you choose to not provide the said details to us, your use of the services on our Site shall be limited to the websites which do not have a legal requirement in this regard.
For European residents only.We collect and process personal information about you only in the aforementioned circumstance and where we have a legal requirement to prevent fraud and identify the customers transaction on the Site given the nature of the services provided on our Site, to ensure compliance to applicable laws. The legal bases will depend on the purpose for which we process your personal information. This means we collect and use your personal information only where:
In certain circumstances, you have rights under the GDPR in relation to your personal information. These data privacy rights do not apply to TokenExchange where we process your personal information as a data processor on behalf of our clients. Where this is the case, any request to exercise your data privacy rights should be directed to our client (i.e. the data controller).
We use different methods to collect personal information from and about you. We can classify the same into two heads – the Information provided by you and the information collected by us.
You may give us your personal information including full name and contact details, by fill in in forms or by corresponding with us by post, phone, email or otherwise. This includes personal information you provide when you ask us about, or register to use our products or services; subscribe to our publications; request marketing to be sent to you, or give us feedback. You provide us with your full name, date of birth, age, nationality and phone number along with your email address at the time of opening an account with us on the Site. At each junction, the information mandatory for successful delivery of the service through the Site shall be informed to you along with the optional information that may or may not be provided by you.
From time to time, we may send out emails for promotion purposes to announce our services, functions, researches, news, promotions, contests, and events. Our customers may opt-out of receiving these emails. We may use a third-party service provider to send out emails or to communicate smoothly with our customers. For a smoother communication, we may share information, such as your email address, to the service provider for this limited purpose only. You can opt out by following the unsubscribe instructions included in these emails, or you can contact us by email us on email@example.com or by visiting our support page samos.io/exchange
As you interact with our Site, we may automatically collect technical information about your equipment, browsing actions and patterns, the date you have accessed on our Site, the website you have visited before visiting our Site, your browser, Operating Systems, IP address, and the domain name. We collect this personal information by using cookies, server logs and other similar technologies. The content recorded on access logs is not used in conjunction with personal information. It is used as server operation information to assist in improving our Site and services.
Like many websites, we also use ‘Cookies’ to make our Site more convenient to our customers. Cookies are small pieces of data that are transferred between a Web server and your Web browser, and stored on your computer or mobile device as a file.
You may disable the function of Cookies by choosing the browser’s configuration. Please note that this may result in you not being able to use all or part of the services on our Site.
Some of our core services on the Site are subject to laws and we collect and use and store your personal identification information, formal identification information for the purposes of identification and fraud prevention. For example, TokenExchange must identify customers using the services on the Site in order to comply with anti-money laundering and terrorist financing laws across jurisdictions.
In addition, we use third parties to verify your identity by comparing the personal information you provided against third-party databases and public records. The consequences of not processing your personal information for such purposes is the termination of your account as we cannot perform the services on the Site in accordance with legal and regulatory requirements.
EEA Residents: For individuals who reside in the European Economic Area (including the United Kingdom) or Switzerland pursuant to Article 6 of the EU General Data Protection Regulation (GDPR), we process this personal information to comply with our legal obligations.
We share your data with third party service providers and online market platforms like Facebook, Twitter, Mailgun, Mailchimp, etc. for marketing and promotion of our Site and to make the advertising more relevant for the end-users. If you do not want TokenExchange to share your data with third parties for the promotion of the Site, please contact us by emailing on firstname.lastname@example.org or by visiting our support page samos.io/exchange
We will use your personal information for the following purposes:
We share your information with third party identity verification services in order to prevent fraud. This allows TokenExchange to confirm your identity by comparing the information you provide us to public records and other third party databases. These service providers may create derivative data based on your personal information that can be used solely in connection with provision of identity verification and fraud prevention services. We share such information for a limited purpose to comply with our legal obligations, such as anti-money laundering laws. In some cases, we may process additional data about you to ensure our services are not used fraudulently or for other illicit activities. In such instances, processing is necessary for us to continue to perform our contract with you and others.
We may share your information with law enforcement, officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure, or when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement or any other applicable policies.
We may share your information with third party service provides for information security and fraud detection and for prevention of illegal activities, in the event we are of the opinion that For European residents only. We collect and process personal information about you only in the aforementioned circumstance and where we have a legal requirement to prevent fraud and identify the customers transaction on the Site given the nature of the services provided on our Site, to ensure compliance to applicable laws. The legal bases will depend on the purpose for which we process your personal information. This means we collect and use your personal information only where:
We will store your personal information, in a form which permits us to identify you, for no-longer than is necessary for the purpose for which the personal information is processed.
We and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically and reasonably feasible to remove it. Otherwise, we will seek to delete your personal information within a reasonable timeframe upon receipt of an electronic request.
We understand how important your privacy is, which is TokenExchange maintains appropriate physical, technical and administrative safeguards to protect the security and confidentiality of the personal information you entrust to us.
If you are located in, or a resident of EU, you specifically and voluntarily consent to the transfer of your personal information to our servers for storage, collection and use of your personal data, for the specific purposes of performing identity verification or checking, to enable us to prevent fraud and comply with our legal obligations.
You may revoke your consent to this section at any time by emailing us at: email@example.com
If you have consented to our use of personal information about you for a specific purpose, you have the right to request for deletion of the same.
If you have any questions regarding our policy or privacy practices, please contact us by email us on firstname.lastname@example.org or by visiting our support page samos.io/exchange